Return & Refund Policy
Definitions and key terms
To help explain things as clearly as possible in this Return & Refund Policy, every time any of these terms are referenced, are strictly defined as:
- Company: when this policy mentions “Company,” “we,” “us,” or “our,” it refers to hertzinstruments.com, that is responsible for your information under this Return & Refund Policy.
- Customer: refers to the company, organization or person that signs up to use the hertzinstruments.com Service to manage the relationships with your consumers or service users.
- Device: any internet connected device such as a phone, tablet, computer or any other device that can be used to visit hertzinstruments.com and use the services.
- Service: refers to the service provided by hertzinstruments.com as described in the relative terms (if available) and on this platform.
- Website: hertzinstruments.com.”’s” site, which can be accessed via this URL: https://hertzinstruments.com
- You: a person or entity that is registered with hertzinstruments.com to use the Services.
Return & Refund Policy
Thanks for shopping at hertzinstruments.com. We appreciate the fact that you like to buy the stuff we build. We also want to make sure you have a rewarding experience while you’re exploring, evaluating, and purchasing our products.
As with any shopping experience, there are terms and conditions that apply to transactions at hertzinstruments.com. We’ll be as brief as our attorneys will allow. The main thing to remember is that by placing an order or making a purchase at hertzinstruments.com, you agree to the terms set forth below along with Policy.
If there’s something wrong with the you bought, or if you are not happy with it, you will not be able to issue a refund for your item.
We at ourselves to serving our customers with the best products.
Hertz Instruments products being non-tangible digital goods, it is not possible to ‘return’ any of our products, therefore we do not offer any refunds after the purchase is completed.
We follow certain policies to ensure transparency, efficiency and quality customer care:
- We DO NOT allow returns on sold products – online or in retail outlets.
- We DO NOT accept returned goods, as we believe that customers should get the best quality products.
- Refunds are NOT given for any purchases made – be they online or in retail store.
- We DO NOT encourage exchanges of our products.
- We DO NOT engage in reselling used products and discourage the same, because we cannot ensure the best quality products for our customers.
For International Orders:
- We DO NOT support Exchanges or Returns.
- If you cancel the order before we process it and dispatch for shipping, a refund can be processed. Orders generally take 1-2 days to process before dispatch.
- Orders already in shipping cannot be returned, canceled or refunded.
- If you face any issues, please contact our Support Team immediately.
By using our website, registering an account, or making a purchase, you hereby consent to our Return & Refund Policy and agree to its terms.
Changes To Our Return & Refund Policy
Should we update, amend or make any changes to this document so that they accurately reflect our Service and policies. Unless otherwise required by law, those changes will be prominently posted here. Then, if you continue to use the Service, you will be bound by the updated Return & Refund Policy. If you do not want to agree to this or any updated Return & Refund Policy, you can delete your account.
Don’t hesitate to contact us if you have any questions.
- Via Email: [email protected]
- Via this Link: https://hertzinstruments.com